Create experiences
people love.

L'ORÉAL

Creating L'Oréal's future customer and beauty advisor experience across channels.

SSENSE

Envisioning and designing SSENSE's flagship retail and digital store experience.

ALDO

Creating ALDO's award-winning connected stores and mobile experience.

MICROSOFT

Envisioning and defining Microsoft's future customer experience across channels.

PATH PILOT

Designing, developing and commercializing a next-gen AI career co-pilot.

We help forward-thinking leaders grow their business by creating products, services and experiences people love.

Services

Experience Design
Insight & Foresight
Technology Platforms
Strategy & Innovation

Work

PATH PILOT
Designing, developing and commercializing a next-generation AI career companion.

Clients

TESTIMONIALS

As our trusted partner, they helped us envision the future of L'Oréal's customer experience and create a number of next-generation solutions that have driven significant results for our business globally. When it comes to connecting the dots between consumer insights, experience design and emerging technology they are in a league of their own. Their team is world class and always delivers far beyond expectations.

Jared Mackay

Chief Retail Officer, L'Oréal Global

Their remarkable team helped us gain a deeper understanding of our customer, envision what our future customer experience could be and design a breakthrough mobile experience for both our customers and store associates. They are masters of their craft and a joy to work with. We couldn’t be happier with the results and couldn't recommend them any higher.    

Damon Sloane

VP Digital, DAVIDsTEA

David and his team are keen observers of how consumers interact with brands. They are deeply insightful about how brands can rethink their experiences and offerings to resonate purposefully with customer needs through every step of the customer journey. I'm a repeat customer because their approach is uniquely perceptive and comprehensive, and they aren't afraid to challenge business leaders to truly put the customer first.

Laura Manes

SVP Innovation, Cadillac Fairview

I had the pleasure of working with their team on several projects with Microsoft and they are truly world class. They helped us understand our customer journey of today, envision our customer journey of the future and develop a detailed strategic roadmap to make it happen. Their team is not only incredibly talented and hard working but also amazing people to work with.

Brad Spikes

Global Group Marketing Manager, Microsoft

You won’t find another firm that combines design and tech better. There's a meticulous craft in their focus on user experience that never gets lost in anything they do, and it’s that dedication that makes their work stand out above all others. They’re an incredible group to work with. The term “one team” gets thrown around loosely, but it was legitimately always felt when working with David and his firm.

Max Spear

Co-Founder, CEO, Reco

When it came time to select a partner the choice was obvious. Nobody passes up an opportunity to work with the dream team. They lived up to their reputation in every way. Not only by being extremely talented but also by being amazing people. If you have a chance to work with Aether, take it. I couldn't recommend them any higher.  

Drew Lindsay

Founder, CEO, Path Pilot

Insights

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About

Over 20 years of experience in helping the world's top brands, including both large enterprises and disruptive startups, create next-generation products, services and experiences.

LEARN MORE

EMAIL

info@aetherlabs.ca

ADDRESS

60 Atlantic Ave,
Suite 200
Toronto, Ontario
M6K 1X9

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