As our trusted partner, they helped us envision the future of L'Oréal's customer experience and create a number of next-generation solutions that have driven significant results for our business globally. When it comes to connecting the dots between consumer insights, experience design and emerging technology they are in a league of their own. Their team is world class and always delivers far beyond expectations.
Jared Mackay
Chief Retail Officer, L'Oréal Global
Their remarkable team helped us gain a deeper understanding of our customer, envision what our future customer experience could be and design a breakthrough mobile experience for both our customers and store associates. They are masters of their craft and a joy to work with. We couldn’t be happier with the results and couldn't recommend them any higher.
Damon Sloane
VP Digital, DAVIDsTEA
David and his team are keen observers of how consumers interact with brands. They are deeply insightful about how brands can rethink their experiences and offerings to resonate purposefully with customer needs through every step of the customer journey. I'm a repeat customer because their approach is uniquely perceptive and comprehensive, and they aren't afraid to challenge business leaders to truly put the customer first.
Laura Manes
SVP Innovation, Cadillac Fairview
I had the pleasure of working with their team on several projects with Microsoft and they are truly world class. They helped us understand our customer journey of today, envision our customer journey of the future and develop a detailed strategic roadmap to make it happen. Their team is not only incredibly talented and hard working but also amazing people to work with.
Brad Spikes
Global Group Marketing Manager, Microsoft
You won’t find another firm that combines design and tech better. There's a meticulous craft in their focus on user experience that never gets lost in anything they do, and it’s that dedication that makes their work stand out above all others. They’re an incredible group to work with. The term “one team” gets thrown around loosely, but it was legitimately always felt when working with David and his firm.
Max Spear
Co-Founder, CEO, Reco
We found their amazing team to be incredibly sharp and intensely focused on creating remarkable customer experiences. As a result they won our trust as a partner for customer experience design and ongoing innovation at Indigo. When it comes to blending design-thinking with emerging technology they are the best in the business.
Over 20 years of experience in helping the world's top brands, including both large enterprises and disruptive startups, create next-generation products, services and experiences.
